Tel: 01691 690789
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  • Ellesmere
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How to Order

Orders may be placed online, by phone, fax, email or by post. If you have placed your order by phone in the past and prefer this method so that you can discuss your particular requirements, please feel free to continue to do so.

Please note that we have a minimum order requirement of £5.00 for the UK and £10.00 overseas. This excludes postage. We feel sure that customers will appreciate that very small orders are time-consuming and uneconomical. Thank you!

Practical Magic use secure servers for your protectionOur secure online shop is protected by industry standard 256bit encryption and has a version 3.0 SSL certificate issued by GlobalSign. Check your browser for the secure padlock once you enter the checkout area of the shop.

Now Accepting PayPalPractical Magic have added PayPal as a secure payment processor. Select PayPal as your payment option at the checkout and you'll be redirected to the secure Paypal server to complete your transaction. You do not require a PayPal account for transactions up to £500. Simply choose the "Don't have a PayPal Account" option when you are re-directed to the PayPal website after placing your order. Read more about PayPal.

 

 

Phone: +44 (0) 1691 690 789

Fax: +44 (0) 1691 690 516

Email:

Mail: Practical Magic
        Gadlas Villa
        Gadlas
        Ellesmere
        Shropshire
        SY12 9DY
        United Kingdom

If we are unavailable, you may leave an order on our answering machine 24 hours a day.

 

Postage / Shipping Costs and Payment 

At the outset, let us make one thing plain: we do not aim to make any profit from postage or shipping. We simply need to cover our costs. Where postal costs are considerably less than the amount quoted on your Purchase Order we provide a refund.

Please also remember that our postal charge has to include the packaging as well as VAT at 20%.

There are 3 sections to postage:

· Postage in the UK
· Postage to Europe
· Postage to the Rest of the World.

Please refer to the section which applies to you.

Postage in the UK
1. The majority of our daily post is sent through Royal Mail by First Class post. This mail is untracked. Next day delivery is NOT guaranteed but most of our parcels do seem to arrive the next day.
2. If your order is urgent, you can request that we send it by Special Delivery for guaranteed next day delivery. There is a charge for this, dependent on weight. Please ask for this service at the time you place your order.
3. If your order is heavy, we use a next day courier service. This is a tracked service.

We aim to send out each order the same day as it is received. However, please bear with us if we happen to be attending a convention. You can check on these events on our Home Page.

£5.00 to £29.99 £4.00
£30.00 to £39.99 £5.00
£40.00 to £49.99 £6.00
£50.00 to £59.99 £7.00
£60.00 to £69.99 £8.00
£70.00 to £79.99 £9.00
£80.00 and upwards £10.00

N.B. Postal charges will normally be amended if products are very light (e.g. silks).
Inserts for Magic Painting are charged at the flat rate of £10.00, irrespective of quantity.

Payment (UK only)
We accept the following:
· Personal Cheque (please make payable to Practical Magic)
· Mastercard (card no., expiry date, ccv (last three numbers on the back of the card -important!)
· Visa (card no., expiry date, ccv (last three numbers on the back of the card -important!)
· Maestro (card no., expiry date and/or issue no., ccv (last three numbers on the back of the card -important! )
· Postal Order
· PayPal
· Bank Transfer
NB Cash sent through the post should be registered for your own safety.


Postage to Europe
For the purposes of postage, the following countries are regarded as being ‘Europe’:
Albania Andorra Armenia Austria Azerbaijan Azores Balearic Islands  Belarus Belgium Bosnia Herzegovina Bulgaria Canary Islands Corsica  Croatia Cyprus  Czech Republic Denmark Estonia  Faroe Islands Finland  France  Georgia Germany  Gibraltar  Greece Greenland Hungary  Iceland Irish Republic Italy Kazakhstan Kosovo Kyrgyzstan Latvia  Liechtenstein Lithuania Luxembourg Macedonia Madeira Malta Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia  Slovenia  Spain Spitzbergen Sweden Switzerland Tajikistan Turkey Turkmenistan Ukraine Uzbekistan Vatican City State

When you submit a Purchase Order, postage is calculated automatically and is 20% of the total of your order. This is a guide only. If your order is light then we will either refund the money (if you paid by PayPal) or, if you paid by credit card, we will only debit the smaller amount. If the item is particularly heavy, the postal costs may be higher than the price indicated on your Purchase Order. If this is the case, we will notify you before we send the order.

Please note we have a minimum shipping cost of £5.00 for European orders.


If you would like an exact price for postage, please send us details of your order and we will calculate for you.  

There are two main ways that we send out orders to Europe:
1. If the item is light (under 2 kg) it is accepted as a Small Packet. This is an untracked service and delivery times can vary. 10 days is a reasonable average.
2. If the item is large, valuable or heavy, we use a tracked service. This is more expensive, but delivery times are much quicker and we send you the tracking number so you can watch the progress of your order.

Payment (Europe)
For European orders we can only accept the following:
· Mastercard (card no., expiry date, cvv (last three numbers on the back of the card -important!)
· Visa (card no., expiry date, cvv (last three numbers on the back of the card -important!)
· PayPal

Postage to the Rest of the World
For the purposes of postage, the following countries are regarded as being ‘Europe’. If your country does NOT appear in this list, then it is classed as ‘Rest of the World’:
Albania Andorra Armenia Austria Azerbaijan Azores Balearic Islands  Belarus Belgium Bosnia Herzegovina Bulgaria Canary Islands Corsica  Croatia Cyprus  Czech Republic Denmark Estonia  Faroe Islands Finland  France  Georgia Germany  Gibraltar  Greece Greenland Hungary  Iceland Irish Republic Italy Kazakhstan Kosovo Kyrgyzstan Latvia  Liechtenstein Lithuania Luxembourg Macedonia Madeira Malta Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia  Slovenia  Spain Spitzbergen Sweden Switzerland Tajikistan Turkey Turkmenistan Ukraine Uzbekistan Vatican City State

When you submit a Purchase Order, postage is calculated automatically and is 25% of the total of your order. This is a guide only. If your order is light then we will either refund the money (if you paid by PayPal) or, if you paid by credit card, we will only debit the smaller amount. If the item is particularly heavy, the postal costs may be higher than the price indicated on your Purchase Order. If this is the case, we will notify you before we send the order.
If you would like an exact price for postage, please send us details of your order and we will calculate for you.  

Please note we have a minimum shipping cost of £7.00 for Rest of the World orders.

There are two main ways that we send out orders to the Rest of the World:
1. If the item is light (under 2 kg) it is accepted as a Small Packet. This is an untracked service and delivery times can vary. 10 days is a reasonable average.
2. If the item is large, valuable or heavy, we use a tracked service. This is more expensive, but delivery times are much quicker and we send you the tracking number so you can watch the progress of your order.

Payment (Rest of the World)
For Rest of the World orders we can only accept the following:
· Mastercard (card no., expiry date, cvv (last three numbers on the back of the card -important!)
· Visa (card no., expiry date, cvv (last three numbers on the back of the card -important! )
· PayPal